📄 Shipping Policy (Blackhok.com)
At Blackhok.com, we aim to deliver your orders quickly, safely, and at fair prices. Please read our shipping policy carefully to know how we handle deliveries.
🚚 Delivery Timeline
- Orders are usually processed and dispatched within 24–48 hours.
- Standard delivery time is 3–7 business days, depending on your location.
- In rare cases (holidays, strikes, natural delays), delivery may take longer.
💰 Shipping Charges
- We charge a flat delivery fee of ₹15 per packet.
- For certain offers or minimum order value, delivery may be free (as per promotions displayed on the website).
📍 Serviceable Locations
- Currently, we provide delivery services to selected pin codes across India.
- Customers can check delivery availability by entering their pin code at checkout.
📦 Order Tracking
- Once your order is dispatched, you will receive a tracking ID via SMS/Email.
- You can use this tracking ID to monitor your shipment status.
🔄 Failed Delivery / Wrong Address
- If a delivery attempt fails due to an incorrect address or customer unavailability, re-delivery charges may apply.
- Please ensure your address, phone number, and pin code are correct while placing the order.
📦 Damaged / Missing Parcels
- If you receive a damaged or tampered package, please contact us immediately at:
📧 Anjalisingh709189@gmail.com
📞 +91 8090401869
⚠️ Important Note
- Delivery timelines may vary during festivals, sales, or high-demand periods.
- Blackhok is committed to ensuring safe, reliable, and affordable deliveries for all customers.